Privacy Policy

1. Introduction

Scholar Step Ltd (“we“, “us“, or “our“) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth, passport details
• Academic Information: Educational background, qualifications, test scores
• Financial Information: Payment details for processing application fees
• Technical Data: IP address, browser type, device information when you visit our website
• Usage Data: How you interact with our services and website

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide our educational consultancy services
• To process university applications on your behalf
• To communicate with you about your applications and our services
• To improve our services and website experience
• To comply with legal obligations and regulatory requirements
• To offer you relevant scholarships, events, and career opportunities as part of our lifelong benefits

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: To fulfill our obligations in providing services to you
• Legitimate interests: To improve our services and communicate relevant opportunities
• Legal obligation: Where required by UK law, International law are localbased on user.
• Consent: Where you have given explicit consent for specific processing

5. Data Sharing and Disclosure

We may share your information with:

• Universities and educational institutions as part of the application process
• Government agencies when required for visa processing
• Service providers who assist in our operations
• Legal authorities when required by law

We never sell your personal data to third parties for marketing purposes.

6. International Data Transfers

As we assist students with international applications, your data may be transferred outside the UK. We ensure all transfers are secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for the duration of our lifelong commitment to our students, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at contact@scholarstep.co.uk.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Scholar Step Ltd
Email: contact@scholarstep.co.uk